Learn how SDS Logo can be helpful for your business!

We collected the top-asked questions about the orders, delivery, and pricing!

SDS Logo

SDS Logo is a new provider of custom logo apparel for businesses. We specialise in creating high-quality, personalised clothing items that help companies promote their brand and create a professional image. Our wide range of products and customisation options allow businesses to showcase their logo or design on various apparel items, including shirts, jackets, hats, and more. We focus on delivering exceptional quality, excellent customer service, and affordable pricing. Whether you're looking to outfit your employees or create promotional merchandise, SDS Logo meets your branding needs.

SDS Logo offers various logo application options to suit your preferences and branding needs. Our two primary logo application methods are printing and embroidery.\
1. Printing: We utilise high-quality printing techniques to transfer your logo onto the apparel. This option is ideal for designs with intricate details, multiple colours, or gradients. Our printing process ensures vibrant, durable prints that withstand regular wear and washing.
2. Embroidery: Embroidery adds a touch of elegance and sophistication to your logo. We carefully stitch your logo onto the fabric using state-of-the-art embroidery machines and premium threads. This method works exceptionally well for simple or intricate designs, giving the apparel a textured and professional look.
Whether you choose printing or embroidery, we ensure precise and accurate reproduction of your logo, maintaining the integrity of your brand. Our experienced team will work closely with you to determine the best logo application method based on your design, apparel type, and desired aesthetic.

At SDS Logo, we strive to fulfil orders on time to ensure you receive your customised apparel as soon as possible. The exact timeframe for your order will depend on the number of items you have ordered. Typically, our order fulfilment process takes between 5 to 10 business days. This includes the time required for logo application, quality checks, and packaging. However, the timeframe may be slightly longer for larger orders or during busy periods.
Rest assured that we prioritise efficiency without compromising on the quality of our products. Our dedicated team will work diligently to ensure your order is completed accurately and promptly. Please get in touch with our customer support team if you have any specific time constraints or urgent requirements. We will do our best to accommodate your needs and provide an estimated delivery date.
We appreciate your patience and understanding as we strive to deliver exceptional service and high-quality custom apparel to meet your business needs.

At SDS Logo, we accept the following file formats for logo uploads: PNG, JPG, and PDF. These formats ensure optimal quality and compatibility for the customisation of your apparel. When preparing your logo for upload, we recommend using a high-resolution version to maintain clarity and sharpness in the final result. This will help us accurately reproduce your logo on the selected garments.
Our customer support team can assist you if you have any concerns or questions about your logo file format. Contact us, and we'll gladly provide guidance and answer any queries.
We understand the importance of your brand identity and strive to ensure that your logo is faithfully reproduced on your custom apparel. By accepting these file formats, we aim to provide flexibility and convenience in submitting your logo for customization.
Please note that if you have any specific requirements or special instructions regarding your logo, feel free to include them during the ordering process. Our team will review your logo and ensure it meets our printing or embroidery standards.
We look forward to creating personalised and professional apparel with your uploaded logo for your business.

Yes, we understand that each business has unique needs and requirements. While our website showcases a wide range of items, we can also source and supply items that may not be listed on our website.
We encourage you to contact our customer support team if you are looking for a specific product or have a special request. We will work closely with you to understand your requirements and source your items. Our extensive network and industry connections enable us to fulfil individual requests and provide tailored solutions for your business.
We are committed to meeting your specific needs and ensuring your satisfaction. We aim to be your trusted partner in delivering high-quality custom-branded apparel that aligns with your brand identity and enhances your business.
Contact us today to discuss your requirements and explore the possibilities beyond what is showcased on our website. We are here to assist you and provide the best solutions for your business.

At SDS Logo, we strive to provide you with the highest quality custom-branded apparel. However, we understand that sometimes issues may arise. If you are not satisfied with the quality of your order, we offer a return policy.
If you encounter any defects or quality concerns with your items, please contact our customer support team within 5 business days of receiving your order. We will evaluate the issue and, if necessary, arrange for a return and remake of the order.
Our priority is your satisfaction, and we are committed to ensuring you receive products that meet your expectations. We will work closely with you to address any concerns and provide a solution that leaves you completely satisfied.
Returns are subject to our return policy guidelines, and we kindly ask that you provide relevant information and documentation to support your request. Our dedicated team will guide you through the return process and ensure that your concerns are resolved promptly.
At SDS Logo, we value your trust and are dedicated to delivering exceptional products and services. Your satisfaction is our top priority, and we will go above and beyond to make it right. Contact us today if you have any questions or need assistance with a return. We are here to help and ensure your experience with us is excellent.